Security Guard - Sherway Gardens Mall - (FT Rotating Continental) $18.50/ Hr + $1.00 / Hr Bonus ** (People & Culture)

 Security Guard

Site: CF Sherway Gardens

City: Etobicoke, ON                  

Status: Full-Time

Hours: Rotating Continental Days and Nights (0700 – 1900/1900 - 0700hrs)

Pay Rate: $18.50 /hr. + $1.00/ Hr Bonus until Nov 1, 2023

BONUS: ONE DOLLAR EXTRA ON THE HOUR UNTIL NOVEMBER 1ST, 2023. 

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Assist with Fire & Life Safety inspections
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
• Conduct periodic patrols of property either by foot or by vehicle. 
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, clients on the property 
• Monitor CCTV surveillance systems 
• De-escalate emergency / crisis situations
• Assist emergency and law enforcement personnel 
• Access control, line management, customer service
• Assist with daily operations as needed/required or directed. 
• Other duties as outlined by management 

Qualifications: 

• Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours) 
• Must demonstrated a high degree of professionalism
• Must have at least 1 year of prior security experience
• Experience in physical / mall security considered an asset**
• Must have strong verbal and written communication skills 
• Must have a strong command and fluency in the English language both written and verbal 
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required. 
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be conformable working in a busy highly populated area 
• Must have a clean driver abstract
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

Benefits

1. Extensive training - 4 to 5 days of class training
2. Competitive wages
3. Company benefits *
4. Advancement and growth opportunities
5. Clear communications, scheduling, and support from a team of professionals there to ensure your success 

Prerequisites:  

1. Must possess a valid “G” Class driver's license
2. Clean Driver’s Abstract
3. Must provide driver’s abstract
4. No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
5. First Aid & CRP Level C
6. A Valid Ontario Security Guard License
7. Fully Vaccinated against COVID-19
8. Minimum driving experience of 3 to 5 years