Lead Field Service Technicians

Role Summary:

The Lead Field Technician IV - EST Support will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities related to mechanical upgrades for emissions reduction. Commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required.

This position will require extensive travel and OT.

•  Travel 200-300 days per year anywhere from 2-14 weeks at a time.
• Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.

Essential Duties and Responsibilities – 

The Field Lead IV - EST Site Team Leader in the provision of technical and mechanical services to external customers in settings such as compressor stations, process plants, etc. The incumbent is also responsible for the following:

• Planning and execution of site installation activities for Reciprocating Compression equipment associated with emissions reduction modifications.
• Investigate and resolve customer reports of technical problems with equipment.
• Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
• Through accepted standard troubleshooting processes, diagnose and correct engine problems and / or compressor problems.
• Perform testing of equipment in the field.
• Perform minor repairs, major repairs or corrective maintenance on customer equipment including reciprocating engines and compressors.
• Complete daily safety checks and report safety concerns.
• Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
• On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
• Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
• Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members
• Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manage long term and short-term issues. Support turn-around activities for customers including identification / justification, procedure writing, reviews, equipment inspection, etc.

Required Qualifications:

• Minimum of 6 years of experience in Reciprocating Compression
• Electrical and Controls experience is a plus
• Meets all sublevel (FTGNR I) requirements
• Must have the following attributes:
• Safety focused, Service-oriented, Business focused, A self-starter
• Dependable with ability to multi-task successfully
• Mature, with the ability to take direction and thick on the fly based on the type of work and needs of the customer / business
• Well-developed administrative and organizational skills,
• Results oriented with a sense of urgency
• Good verbal and written communication skills and above average interpersonal skills are required
• Clear, concise, and accurate service reporting is required
• Education - Complete training for the following:

• Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience (minimum) Formal training in a technical certificate program Technical training in the oil and gas industry or associated industry

• Basic tools
• Basic Engine & Compressor Theory
• Basic Product Knowledge Basic Shop Math Skills Basic Computer skills – Word & Excel Equipment Documentation e.g., drawings…etc.
• Cooper Bessemer, Ajax, Superior Engine, Superior Compressor, Gemini Compressor, Clark, Waukesha, Dresser, Caterpillar Basic leadership skills Engine Balancing Web Deflection/Alignment Service bulletins

Competencies:

• Work well and communicate well with others
• Familiarity with a variety of technical field concepts, practices, and procedures
• Safety focused, Service-oriented, Business focused, A self-starter
• Dependable with ability to handle multiple activities successfully
• Mature with the ability to take direction, reporting data and completing time and expense reports
• Result oriented with a sense of urgency
• Good verbal and written communication skills
• Technical training in the oil and gas industry or associated industry
• Master the Core competencies; Basic tools; Basic Engine & Compressor Theory; Basic Shop Math Skills; Basic Computer skills – Word & Excel

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, any other characteristic protected by law.